We understand that sometimes you may wish to return a product you have purchased from RestoSupplies, to assist you, we have set out our Policy highlighting key points that you should know.
Nothing in this policy is intended to limit any legal rights you may have under the Consumer Guarantees Act or any other legislation.
What should I do if I have changed my mind and want to return a product?
Please choose carefully as RestoSupplies does not normally accept return of goods where you have simply changed your mind. For any product return enquiry, please email us or call 09 263 7432.
RestoSupplies reserves the right to assess the product before processing any credit to determine the products condition.
Please retain your receipt
In order to obtain a refund where applicable, or to repair a product purchased from RestoSupplies, including those products which carry a manufacturer's warranty, you must have clear proof of purchase or be able to supply us with a purchase date.
If I can't find my receipt, can I use a bank statement as proof of purchase instead?
RestoSupplies will accept a bank or credit card statement providing this matches up with our own internal records.
Please note: When a refund is granted, we will refund the original purchase price via the previous method of payment indicated on the receipt or by way of bank deposit or cheque refund.